We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"The backup and archiving features are valuable, it is user friendly too."
"Communication is the most valuable feature of the solution."
"Microsoft Exchange is a user-friendly product that is easy to manage and configure."
"I find Exchange's basic mail features to be highly valuable."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment."
"The solution has been stable with good performance on offer."
"The initial setup was straightforward."
"The solution is stable."
"The most valuable feature of Microsoft Exchange Online is its ease of use."
"Stability has increased exponentially since 2010."
"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"I would rate Exchange Online's stability nine out of ten."
"The product was simple to use."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"Microsoft Exchange could improve the archiving of emails and the performance."
"Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated."
"The main problem with Microsoft products is that we're constantly required to install patches and fixes."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"Microsoft Exchange Online should have a faster search feature."
"For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved."
"There is room for improvement in terms of optimization."
"I would rate Exchange Online's stability eight out of ten - it has room for improvement."
"The solution should have more integration with other platforms."
"The solution could improve by making the user interface better."
"I would like to let new users know that there are challenges regarding user provisioning, HRMS and the AD. Also, the data migration integrity needs to be checked in terms of the old data."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Verse, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail and Zoho Mail. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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