We performed a comparison between IBM Blueworks Live and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"The solution is stable. All the refreshes run very well."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"This solution is good at utilizing standards rules for connectivity."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"The product has a valuable customized model."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Good and effective reporting features, which help in decision making."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The initial setup is easy."
"iServer has valuable features for workflow and document management."
"The solution is easily modified to suit your needs."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The objects that the solution creates are not unique."
"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."
"More visualization techniques and ways to report the data might be helpful."
"There are other solutions out there that have a better user interface."
"The performance is slow, which is something that should be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There could be features for process mining, process simulation, and analytics."
"Requirements management needs to be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iServer is rated 7.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our IBM Blueworks Live vs. iServer report.
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