We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"This product is tightly integrated with the RPA automation process."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"The solution reduces the time to the resolution which is essential for businesses."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is easy to set up workflows that notify the user depending on certain events."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The content management is great."
"The solution is scalable."
"Case Foundation provides a strong security boost."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"The initial setup is actually a really complicated process."
"The development UI is sometimes a little slow."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"IBM Business Automation Workflow is not a very user-friendly solution."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"Requires a lot of customization code writing which could be reduced."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The solution can be quite expensive."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The service as it currently stands is out-of-date and lacks flexibility."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Aurea CX Process, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
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