We performed a comparison between IBM ECM and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The vertical scalability, as we can use it across some of our applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Scalability is great. We can extend areas horizontally and vertically."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We can configure the solution with any industry's products per customer requirements."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A dashboard with information would be nice to see."
"The solution should work better with partners and be more developer-friendly."
"The initial setup can get really complicated, and it takes time."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. IBM ECM is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, SAP Extended Enterprise Content Management and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.
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