We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"The setup is pretty simple."
"It is stable and scalable."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"The most valuable feature of BigFix is the software deployment."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I like the inventory and life cycle management feature."
"Servers are patched more consistently than they have been previously."
"It's very straightforward."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The best feature of BigFix is its multi-platform support."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"The antivirus itself is also lightweight. It does not hamper the performance. It is not resource-hungry. It does not impact the overall performance of the device. It is just there, and it is easy to use."
"Its real-time features are valuable. It is in real-time, and it works fine."
"It has the ability to share, which is not available in other products."
"The solution is stable and scalable."
"I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"I haven't seen the use of AI in the solution."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"IBM has not focused on the Web Reports capabilities."
"Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."
"The support could be more customer-friendly, although my experience with them has been okay."
"We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."
"More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The security features need improvement."
"Trend Micro Apex One could improve by having better integration in the future."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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