We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"What I like most is that it is a powerful solution."
"The patch management and the BigFix Inventory have been the most valuable features."
"The solution is unbelievably scalable."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
"The solution offers quick and timely updates."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR can be improved by providing more detailed reporting."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The console interface is not friendly, and requires training before using it in production."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see more custom content."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"Sometimes there is a lag time for our users."
"I would like to see SDK for Web UI included in the next release."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The UI has room for improvement."
"There is room for improvement in the reporting aspect"
"The cost could be improved."
"The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."
"The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
"The customization has room for improvement."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"Occasionally, the system may be a bit slow."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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