We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"The patch management and the BigFix Inventory have been the most valuable features."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The best feature of BigFix is its multi-platform support."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It is user-friendly."
"The solution offers quick and timely updates."
"The solution can scale."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"The solution is very simple to use and easy to deploy."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"The initial setup is pretty straightforward."
"ZTNA can improve latency."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"Cannot be used on mobile devices with a secure connection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The remote software installation could be better."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"Could channel video more efficiently."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
"Lacking features, not yet fully mature."
"In the next release, I would like to see IBS included in OfficeScan."
"Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The support is slow and has room for improvement."
"The UI has room for improvement."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.