"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"IBM Maximo is the best software for assets management."
"Reliable, very configurable, and it's all integrated in the same database."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The stability is pretty solid."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Coding can be complex when customization is required."
"The interface is not very easy or user-friendly and is in need of improvement."
"There are always ways to improve and make things better."
"You can get lost using the application"
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"The solution is a little bit slow sometimes."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while Salesforce Quote-to-Cash is ranked 6th in Billing Software with 1 review. IBM Maximo is rated 8.0, while Salesforce Quote-to-Cash is rated 7.0. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of Salesforce Quote-to-Cash writes "Solution for quoting customers, but could be faster". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, NetSuite ERP and IFS Cloud Platform, whereas Salesforce Quote-to-Cash is most compared with Stripe Billing, QuickBooks and Certinia Services Billing.
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