Microsoft Exchange vs Zimbra Collaboration comparison

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5,455 views|4,726 comparisons
93% willing to recommend
Zimbra Logo
5,466 views|4,178 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Apr 5, 2022

We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Microsoft Exchange users felt the ease of deployment depended heavily on the customer's environment; it could be easy for smaller businesses and more complex for enterprises. In contrast, Zimbra Collaboration users felt the deployment of the solution was relatively easy across the board.
  • Features: Microsoft Exchange users said the solution had a great search functionality and offered flexibility and scalability, but the calendar integration needed an upgrade and the security needed improvement. Zimbra Collaboration users loved the automatic backup and felt it had great stability, but it needed better integration with third-party tools.
  • Pricing: Most reviewers of Microsoft Exchange felt the solution was expensive but well-priced for medium to larger enterprises. Reviewers of Zimbra Collaboration felt the solution offered great pricing, especially for smaller businesses.
  • Service and Support: Most Microsoft Exchange reviewers and Zimbra Collaboration reviewers were happy with the support they received from both solutions.

Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.

To learn more, read our detailed Microsoft Exchange vs. Zimbra Collaboration Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere.""What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.""It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas.""The deployment is a plug-and-play process.""The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users.""Microsoft Exchange is stable.""The initial setup is easy.""Microsoft Exchange is a user-friendly product that is easy to manage and configure."

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"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software.""The Zimbra Collaboration's most valuable feature is web access.""The solution is easy to implement.""Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS.""Good email solution and it's open-source.""The product is easy to set up.""Zimbra Collaboration's sharing features are most valuable.""It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."

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Cons
"Microsoft Exchange could improve the price.""The setup is difficult so could be easier.""There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.""An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations.""I would like to see Microsoft Exchange improve their documentation.""The solution could be more user-friendly.""They could improve on the search function, it takes too much time.""The solution could be more secure."

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"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""The antispam and antivirus features are hard to understand on mobile devices.""We have had an issue with security.""The tool should improve its multi-cloud feature.""The installation is not straightforward, it can take two days for the full implementation.""The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall.""They should enhance its online meeting features.""There are some security issues."

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Pricing and Cost Advice
  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The initial setup was straightforward and fast.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Top Answer:They could provide a push email functionality for the enterprise version. We utilize SMTP to send emails to basic users for office usage. They could introduce a similar functionality for mobile usage… more »
    Ranking
    3rd
    out of 24 in Email Applications
    Views
    5,455
    Comparisons
    4,726
    Reviews
    35
    Average Words per Review
    368
    Rating
    8.6
    4th
    out of 24 in Email Applications
    Views
    5,466
    Comparisons
    4,178
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Also Known As
    Exchange, MS Exchange
    Learn More
    Overview
    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Government10%
    Financial Services Firm9%
    REVIEWERS
    Financial Services Firm20%
    Energy/Utilities Company20%
    Media Company20%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise50%
    REVIEWERS
    Small Business68%
    Midsize Enterprise11%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Microsoft Exchange vs. Zimbra Collaboration
    March 2024
    Find out what your peers are saying about Microsoft Exchange vs. Zimbra Collaboration and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, HCL Notes and IceWarp, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and Microsoft Exchange Online. See our Microsoft Exchange vs. Zimbra Collaboration report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.