We performed a comparison between NetIQ Identity Manager and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate all the support we receive from Omada."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada offers a technical solution that addresses both our needs."
"Omada's most valuable aspect is its usability."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The customer success and support teams have been crucial."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"I like the eDirectory feature."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The solution is stable and reliable."
"IdentityIQ's best features are the hassle-free user experience and security."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"The initial setup isn't so difficult."
"It significantly reduces the workload for certification processes."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Functionality and usability could be improved."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The interface is old and outdated, and the design software seems archaic."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"It tends to be more expensive, but at the end of the day, it works."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The solution, in general, is quite expensive."
"SailPoint IdentityIQ has a primitive AI engine."
"The product must improve its support."
"There's a lot of customization required to improve the user experience."
NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. NetIQ Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". NetIQ Identity Manager is most compared with Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID, One Identity Manager and VMware Identity Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Cisco ISE (Identity Services Engine). See our NetIQ Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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