We performed a comparison between IFS Cloud Platform and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"The workflow of the solution is very good."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"The product is quite flexible."
"Individual user profiles that can be configured as templates to minimize data entry."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The most valuable feature is the distribution module."
"We could quickly understand what was going on and what the customer wanted to do."
"The solution can easily be standardized across processes."
"The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work."
"Good customization features."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"Well-integrated multilingual technology."
"This is a robust and feature-rich solution."
"The most valuable feature of SAP ERP is the integration. It can be seamlessly integrated across the board."
"It is the best solution in the class of ERP products."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"There should be some improvements in the predefined templates in IFS Applications."
"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."
"It would also help if it were more open, more flexible, with more standard products."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"The solution is not ready for the current e-commerce environment."
"The speed to build and the speed to deliver could be better."
"The problem with SAP is that whenever there is a modification, or if a new field needs to be added, they charge tens of thousands, hundreds, or even two hundred thousand dollars. That is not anything in which I am really interested. For instance, consider a single-use case. I have to enter the root causes for a certain operation or failure. That option does not exist anywhere in SAP, not in manufacturing, not in logistics, not in anything. It is completely missing. The root cause analysis is very common across industries, yet SAP does not offer this option. A line field or a metaparticle, for example, was delayed. If you have the choice to input the warehouse operator or if the person who submitted the document has the opportunity to enter, this has been postponed for N, X, Y, or Z reasons."
"When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly."
"Sometimes the cost is not reasonable, such as in the case of budgeting."
"Presently, the solution's interface is not intuitive."
IFS Cloud Platform is ranked 9th in ERP with 29 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. IFS Cloud Platform is rated 7.8, while SAP ERP is rated 8.2. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". IFS Cloud Platform is most compared with SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central, IBM Maximo and ServiceNow, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and PeopleSoft. See our IFS Cloud Platform vs. SAP ERP report.
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