We performed a comparison between Impartner PRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Allbound, Impartner Software, PartnerStack and others in Partner Relationship Management (PRM)."The most valuable feature is definitely the deal registration component and the fact that it is reflected on the dashboard. It's nice that our partners have visibility into where the deals they submit stand, in terms of the sales process..."
"What I like about the solution is that they have a fast channel of communication for the customer. For every deal, you create a template prospect page, which I found useful in Allbound. You can create a specific page for an end customer or partner, and you can share it with them where they can see playbooks or download some documents created in advance. You have the possibility to see how many times the end customer or partner opened the page that you created. It's like a landing page coded with specific information."
"Content management is most valuable because it's the one that I use the most and the one I'm pleased about."
"The learning tracks are extremely useful and valuable; they allow us to quickly deliver enablement training, track partners, and issue certificates to those who pass a certification exam."
"The valuable features are the integration with Salesforce and ease of adding assets."
"I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal."
"The referral functionality has been the most valuable for us, meaning our partners can submit leads to us via Allbound. That is really critical for us because that is how we generate new business. When a partner submits a lead to us via Allbound, it's a really hot lead for us to work on and convert."
"The self-serve deal registration is excellent; companies can register for deals themselves, and the process is managed through our system."
"I would recommend that others interested in the solution use it because it provides a user-friendly setup process. It's easy to navigate through the setup process."
"The solution has helped us improve all across the board. Everything that we did before PRM was a one-off. We shared the content back and forth through emails. Whenever there was a scope for training or enablement, a mail would be sent on the same. The solution has helped us scale where partners could use opportunities to get trained on our services and products."
"The tracking and monitoring of daily activities within each account is the most valuable aspect of Salesforce Sales Cloud. It allows for staying informed about ongoing activities, ensuring comprehensive visibility into the progress made within each account on a regular basis. Additionally, the plugins that are available, such as ZoolInfo are useful."
"Salesforce helps up keep track of candidates."
"It is a good platform that shows consolidation of information for our customer base."
"One of the most valuable features is the automation of Sales Cloud. It gives us the ability to easily—without the use of coding—create automation in order for us to do our work a lot more efficiently, whether it's notification reminders or certain automatic processes. There are a lot of things that Sales Cloud can do that, in my opinion, make everyone's jobs a whole lot easier and give them the visibility they need when they require it, when talking to customers and prospecting. It makes the account management process easier as well."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"Contact records are most valuable."
"Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access."
"They need to improve its reporting capabilities. They don't have all the possibilities to drill down in reporting."
"Some of the integration and some of the content management could be a little bit better. They are working on some of the areas."
"The solution's UI could be improved by providing externalized access to menus, which I sometimes have to dig into. The good thing is that Allbound is doing that, I made the suggestion a while ago, and they're already implementing it. Of course, as a user, I want it to be now, not in a few weeks. Some more flexibility in UI customization would also be a welcome feature; the ability to edit coloring and place images would be excellent."
"I'm not a fan of Allbound's UI for administrators. For example, there are some issues with the report-building tool, and when I'm building a report, it's not always clear what the outcome will be. There are a lot of radio buttons, rather than filtering or being able to select from a list. It's an accordion layout, so I click on one option, and it expands to reveal a radio button selection, which means I can't always choose everything I want. Checkboxes or selecting multiple options from a list is an improvement. Additionally, the report output looks very dated, so the interface needs some love."
"The user interface for admins could be a little bit better. Something that we appreciate a lot is that Allbound has increased some of the functionality that admins can do. That's good. But in terms of the user interface, there are still some improvements that can be made. Also from the user's perspective, the UI can be improved."
"We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this."
"I wish Channel Insights had more intelligence where it not only provides data and stats but also offers more analysis and an extra layer of intelligence on the data that it has."
"It would be helpful to have an improved reporting tool in the solution."
"I would like to see some easy ways in retrieving reports, data analytics, etc. The solution needs to be more specific from the data reporting perspective. It would make it easier to drill down by specific partners. It would be interesting to see some integrations and partnerships for the solution where they could make use of the account mapping tools."
"The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"Sometimes they refresh the production environment, which can be a bit of a challenge."
"The solution's scalability has some limitations."
"The built-in functionality is a little dated."
"Salesforce is a powerful tool and you need specialists to create or to develop new functionalities. It is a difficult platform to learn to manage and you need years to know the whole product."
"Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along."
"The solution can be difficult to understand for customers of Salesforce."
Impartner PRM is ranked 2nd in Partner Relationship Management (PRM) with 2 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 97 reviews. Impartner PRM is rated 8.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Impartner PRM writes "A stable and scalable solution for improving partner activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Impartner PRM is most compared with Salesforce PRM, impact.com, PartnerStack, Channeltivity and ZINFI PRM, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
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