We performed a comparison between Informatica MDM and Oracle Customer Hub based on real PeerSpot user reviews.
Find out what your peers are saying about Informatica, TIBCO, Reltio and others in Cloud Master Data Management (MDM) Solutions."New tools are coming out that will enable you to achieve 90 percent of use cases with the out-of-the-box configuration, but I would like to keep Informatica tight here. Otherwise, you need a Java user edit course and other things to do multiple things that you cannot configure out of the box. They have to go through those use cases to do something if those can also be configured rather than coded."
"Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very good."
"The scalability of the solution is excellent."
"It is easy to create REST-based interfaces of the master data objects."
"I think the integration feature is probably one of the key features in Informatica MDM...Stability-wise, I rate the solution a ten out of ten."
"It gives you accountability to centralize your data and have it available to different applications."
"We can see all our information on a single screen."
"Informatica MDM has data quality, mastering the data's capability."
"It provides a single source of truth for customer data."
"I think they should work really hard on UI."
"I feel the out-of-the-box APIs or the API management could be improved slightly from their current state. It could be more user-friendly."
"Informatica MDM has a complex user interface, which could be improved."
"Pre-sales technical support is much better than post-sales technical support."
"We cannot sell the product directly with an additional layer."
"If I compare it with other MDM solutions in the market, one thing that can definitely be improved is automation to help with the configuration. Currently, when we are creating any staging of base object tables, all the columns have to be configured manually in the Informatica Hub Console. A lot of tables and different kinds of business columns have to be configured manually. There should be an automated process for this, especially in the Dev environment. When people are creating tables and columns from scratch, if there is a backend automated process for that, it would be really helpful. In Stibo, a similar feature is there wherein you can tag attributes to certain objects. It would be helpful if Informatica also provides a similar option. It would reduce the manual effort. It could be that such a feature is already there, but I am not aware of it."
"Needs to implement the new workflow with simple steps and a quick visualization with a 360 view of the data."
"Their support should be improved. We have had some trouble with their support from time to time. Its scalability should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure and set it up."
"OCH has adequate functionality and performance to serve a group customer master."
Earn 20 points
Informatica MDM is ranked 1st in Cloud Master Data Management (MDM) Solutions with 43 reviews while Oracle Customer Hub is ranked 1st in Customer Data Integration. Informatica MDM is rated 8.0, while Oracle Customer Hub is rated 6.0. The top reviewer of Informatica MDM writes "Optimize business processes while ensuring that users see a return on their investment from the use of the product". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". Informatica MDM is most compared with Reltio Cloud, SAP Master Data Governance, Profisee, TIBCO EBX and IBM InfoSphere MDM, whereas Oracle Customer Hub is most compared with .
We monitor all Cloud Master Data Management (MDM) Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
