We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"The security on offer is pretty good. We are happy with it."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."
"The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"The firewall, IPS and device control are useful at protecting the environment."
"The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"It's customizable, we're able to tune it to work with our products."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"The price of this solution can be improved."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"The main real-time scanning takes most of the processing power of my notebook."
"Overall, the price could be reduced."
"The whitelisting feature does not work as expected."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"It's not cheap."
"It can maybe send notifications when there is an update and everything is successful."
"The monitoring capabilities could be further developed."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Intercept X Endpoint vs. Symantec Endpoint Security report.
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Having used both I'd go with something other than either of these two solutions.
Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines.
If these are your only two choices, then go with Sophos as it's a MUCH better product.
If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.
@Udhayakumar Murugan,
First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you.
And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint.
My advice to you: FortiGate firewall and Kaspersky endpoint.