We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The product's scalability is good."
"The technical support is good and quick to resolve issues."
"The basic features are okay and I'm satisfied with the Defender."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"The product blocks spam emails."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"Real-time category protection."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"For the most part, the solution, when set up correctly, works fine."
"Reporting and automatic updates of website categorization."
"The tool categorizes the user profiles which is very comfortable."
"The initial setup is not complex."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"This is a highly detailed product with very good key features."
"We need to be able to whitelist data at the backend."
"The custom alerts have to improve a lot."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The initial setup was complex because I have two sites with physical clusters."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"The user interface could be updated."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The reporting functionality needs to be improved."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"Security of browsing."
"The product needs to have more mobility."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"Ease of use could be improved."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
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