We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"Custom script toolkits"
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"The initial setup was straightforward. We didn't find it to be too complex."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The most valuable feature is log reporting."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"The feature I find most valuable, is the data integration."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"The implementation can be more user-friendly."
"They do not have all the features that I expect right now."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"It does not have a user-friendly interface and it is difficult to use."
"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."
"In the next release, I would like to see more integration with other solutions."
"The product collects a lot of data but it does not assure that it collects all of it."
More Splunk Infrastructure Monitoring Pricing and Cost Advice →
ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and BMC TrueSight Operations Management, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ControlUp and Amazon CloudWatch. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.
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