We performed a comparison between Jamf Pro and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It's really easy to access."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"We can put certain devices into smart groups based off of device name, department, etc."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"The self-service is invaluable to the user."
"I like the level of interaction that the product offers with the other products in our company's environment."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"The security features work well."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The initial setup process is straightforward and fast."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The utmost importance lies in mobile security and its performance."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"No option to do end-to-en macOS management. Slow implementation of policies."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"I would like to see Jamf add more training tutorials and documentation."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"If it could do ticketing and non-Apple devices then that would be huge."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"We need better reporting options."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"It could be more secure."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"We encounter issues while working with iOS."
"For Sophos Mobile, it is difficult to get good support."
"The setup should be made easier."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Jamf Pro is rated 9.6, while Sophos Mobile is rated 7.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Jamf School, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Lookout, VMware Workspace ONE, IBM MaaS360 and SOTI MobiControl. See our Jamf Pro vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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