We performed a comparison between ManageEngine Endpoint Central and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Autopilot is the most valuable feature."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The setup is pretty simple."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"All of Desktop Central's features are valuable, especially its simplicity."
"The initial setup process is good."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The initial setup process is straightforward and fast."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The solution provides us with data protection."
"The utmost importance lies in mobile security and its performance."
"The security features work well."
"They always add more features to this product."
"The solution is quite user-friendly."
"The reporting needs to be a bit more interactive."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Lacking ability to leverage more iOS device management internally."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"There are no dynamic changes on web pages and it's lacking visually."
"Some difficulties with setup for multiple locations."
"Improvement of the chats on the web communication through the WAN would be helpful."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Improvement should be done as per customer requirements."
"The solution should be better at integrating with other solutions."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The setup should be made easier."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"We encounter issues while working with iOS."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"For Sophos Mobile, it is difficult to get good support."
"The product does not work well in iOS."
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ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. ManageEngine Endpoint Central is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and Google Cloud Identity, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, Lookout, SOTI MobiControl and IBM MaaS360. See our ManageEngine Endpoint Central vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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