We performed a comparison between IBM MaaS360 and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune enables us to manage our devices from anywhere."
"At the moment, Autopilot is the most valuable feature."
"It's really easy to access."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The solution has reduced the risk of security breaches by 30%."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The solution is easy to implement."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"Remote enablement feature and access to internal resources on the VPN."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"It is a stable solution."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The utmost importance lies in mobile security and its performance."
"The solution is quite user-friendly."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"They always add more features to this product."
"The solution provides us with data protection."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"I like the level of interaction that the product offers with the other products in our company's environment."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The solution could improve its flexibility."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Some enrollment features could be improved."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The user experience really isn't so good."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"They should allow for the building of custom reports with graphics."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The reporting and alerting could be improved."
"It would be ideal to add support for the distribution of windows.exe applications."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"We would like to see graphics showing the use of each device."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"For Sophos Mobile, it is difficult to get good support."
"The setup should be made easier."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"It could be more secure."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. IBM MaaS360 is rated 7.8, while Sophos Mobile is rated 7.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and ManageEngine Mobile Device Manager Plus, whereas Sophos Mobile is most compared with ManageEngine Endpoint Central, Jamf Pro, VMware Workspace ONE, Lookout and SOTI MobiControl. See our IBM MaaS360 vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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