We performed a comparison between Jira and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the features that are most important to me of JIRA Agile are the sprint planning, being able to write user stories and being able to use task management."
"Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management."
"It's very simple to change the workflow and adapt it. Jira is very user friendly for the agent and the user."
"A most valuable feature involves the ability to customize the entries and to update them quickly."
"Powerful features including a good reporting capability."
"The scalability is good."
"Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports."
"The solution's most valuable features revolve around the dashboard view, which has a burndown chart indicating progress."
"Smartsheet is stable."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"Enables coordination and sharing of information that is relatively inexpensive."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"Smartsheet is a really good tool for collaboration."
"To me, one of the most powerful features of Smartsheet is being able to email others."
"I don't know if it's the way it's deployed in the organization, but the interface we are provided is not as customizable as other tools. The multi-language report is not enabled in our installation. I don't really know if it's something related to the tool or our installation."
"The user interface is very detailed right now. It could be simplified if they consider targeting the user experience."
"From a very software-centric or a lead developer standpoint, there should be the ability to work at multiple levels. You have epic stories and use cases or epic stories and tasks. It would be nice to be able to have multiple levels of stories and multiple levels of epics work with it. It's lacking a little bit there, and this is the big thing for me because it makes it difficult to do a real sprint when you're limited to one story per epic. It's really hard to isolate tasks at multiple levels to match the type of use cases you normally do. That's the biggest difficulty. Other than that, they've been improving year to year, and every version seems to have a level of improvement."
"I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
"It would be very practical if you can more freely reach the information that is already inside the system. Currently, we have to buy add-ons for it. There is a lot of information in the Jira system that you can handle only through add-ons. You cannot reach such information on your own. If you want to use this information, which is already in the system, you have to buy some add-on to use. For example, information about how much time an assignee is spending on a ticket is there in the system, but you cannot access it without an add-on. JQL is a very good way to reach the data inside Jira. If we can reach more objects, even through JQL, it would be great."
"I'd like to see them add more features to their automation."
"The dashboard is not user-friendly, it needs improvement."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"You were forced to create a new tab rather than add another sheet."
"Asana has a modern look and feel, particularly its agile project management interface featuring movable cards between columns."
Jira is ranked 5th in Project Management Software with 259 reviews while Smartsheet is ranked 4th in Project Management Software with 33 reviews. Jira is rated 8.2, while Smartsheet is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planview PPM Pro. See our Jira vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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