We performed a comparison between Jira and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites."In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"We can integrate a lot of tools with the solution."
"I have experience with Jira's bulk tracking and issue management. We use it to add new features to our product, fix bugs, and address customer feedback."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"The scalability is good."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"All departments can work with the same platform."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"I use the product to create test cases and share them with my team and manager."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"This is a user friendly solution."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"Jira is raising their prices for the license, which is like a trap because many other providers offer services like Jira but for much cheaper."
"Its UI can be improved a little bit. I know this a business tool and not a commercial tool, but it could be a little bit more interactive like the HP ALM/Quality Center, which provides you the results of graphs and gives you a lot of visual representations. I feel Jira lacks a little bit in this aspect."
"The support could be improved."
"The sprint-related graphics need to be improved."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there."
"The stability could be improved."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"It would be nice if they would add an export to Word."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 265 reviews while TestRail is ranked 2nd in Test Management Tools with 21 reviews. Jira is rated 8.2, while TestRail is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas TestRail is most compared with Zephyr Enterprise, Tricentis qTest, TFS, Tricentis Tosca and IBM Rational Quality Manager.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ALM Octane integrates easily out of the box with Jira,
additionally, once you DevSecOps users are onboard to Octane,
they will realize Octane does more, so they can reduce their dependence on Jira.
Several of my customers have come to this realization.
Octane is an Enterprise solution, but Jira is not.