We performed a comparison between Kapture CRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"The software sends automated messages for customers' birthdays and anniversaries."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened."
"This product is lightweight."
"When it comes to the lead management process, we track and evaluate the different stages and the challenges in each stage. It's so that the entire team has visibility of what's going on with each individual lead."
"The solution can scale massively. I've been quite impressed."
"The most valuable features of Salesforce Sales Cloud are increased productivity and business accuracy."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"The most valuable features are the reporting and the custom codes."
"While generating graphical representations, the software got hung."
"One or two leads may go missing due to downtime."
"There could be an option to change the price list without creating a new quote."
"There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed."
"The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."
"The high price of the product is an area of concern where improvements are required."
"The built-in functionality is a little dated."
"The solution's design could be improved."
"We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."
"The cost of this solution could be improved."
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Kapture CRM is ranked 57th in CRM while Salesforce Sales Cloud is ranked 3rd in CRM with 97 reviews. Kapture CRM is rated 10.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Kapture CRM is most compared with , whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
