We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Kaseya VSA's best features are auditing and reporting."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"We can schedule the patching of the endpoints."
"The patching is very efficient and we can rely on the alerts that we receive."
"The most valuable features of this solution are automation, inventory, and patch management."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"It allows you to transfer along with many other functions."
"I like being able to dial in and transfer files for updates."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"Using the product, we provide a quicker response when supporting customers."
"I have called for help to their technical support, and they have been extremely helpful."
"The initial setup was very easy."
"Sometimes, the product misinterprets the functionality of a machine."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"It's very difficult to update the third-party software on every device."
"The audit and KNM tools could improve."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"Our clients are having issues with printing."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It is easy to get locked out, which is something that needs to be improved."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"The solution is expensive as hell."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Pulseway, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Datto Remote Monitoring and Management.
See our list of best Remote Monitoring and Management (RMM) vendors.
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