We performed a comparison between KiSSFLOW and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing about Kissflow is its user-friendliness."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The user interface is very, very good."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable feature of this solution is its simplicity."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Creatio also provides us with scalability, performance and agility."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"One area where I believe Kissflow can be improved is customization."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"There is a lag in the delay between API calls."
"KiSSFLOW needs to improve its integration."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"Sometimes some notifications don't appear on the mobile app."
"There is room for improvement in terms of stability."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Creatio needs to stabilize their marketplace."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. KiSSFLOW is rated 8.6, while Studio Creatio is rated 8.8. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and OutSystems, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our KiSSFLOW vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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