We performed a comparison between Kryon RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very seamless to interact with Excel files and web app pages."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."
"I like Kryon RPA's ability to use automated and manual processes with any bot."
"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."
"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"With UiPath, we can automate any module, whether it is a desktop application, web application, or native application."
"The client is eliminating human errors as they are eliminating some of the accrual processes from SAP, where a lot of mistakes can be made. If the bot is not making mistakes, then they are eliminating errors by 100 percent, but this depends on whether the bot is efficient or error-free."
"I enjoy the enhancement of UiPath's debugging tools. I like the IDE and integration services. There have been massive improvements. I love to work with Orchestrator. It has become more streamlined and helpful."
"We like using the prebuilt AI models in UiPath rather than creating our own AI models. We also found the UiPath Community very good."
"The product has freed up employee time. It’s likely freed up more than a day, an average of 12 hours at least. That’s 12 hours per day. It allows our employees to focus on more high-value work."
"The most valuable feature of Orchestrator is that it gives you the ability to control everything from a centralized location."
"The prebuilt AI models that are available in AI Center are valuable to us for things like invoice processing."
"With this solution, it has a more hands on GUI-based feature."
"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"I would expect that in the first year there is no ROI. It has to be measured over three or five years."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking."
"It would be useful to have co-authoring because we have many staff working on the same project."
"The UiPath Community does not provide version control for the community edition."
"For a few of the projects, we have saved money, however, on a few of these projects we've noticed less revenue. The orchestration cost is a bit higher when we are working on smaller projects."
"I want a dashboard on pending and ongoing automation in Orchestrator. Currently, we have to check folder by folder to see them."
"An area which the UiPath team is rapidly working on is machine learning and artificial intelligence. At the moment, it is a little difficult to understand. If they could add some more training on it in their Academy, it would help customers to learn about these features."
"We cannot utilize the UiPath community edition license to operate any bots that we have created using that version in an enterprise environment."
"The logging capability that comes with Orchestrator does not allow you to create smart reports."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. Kryon RPA is rated 8.4, while UiPath is rated 8.8. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Kryon RPA is most compared with Microsoft Power Automate, Blue Prism, Nintex RPA, Automation Anywhere (AA) and Jiffy.ai Automate, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and ABBYY Vantage. See our Kryon RPA vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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