We performed a comparison between LogMeIn Central and N-able N-sight Remote Monitoring & Management based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"The initial setup was very easy."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"The solution is user-friendly."
"The reporting for this solution has been most valuable."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The solution is expensive as hell."
"The initial load is terribly slow and often has delays with the login page loading."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"It is easy to get locked out, which is something that needs to be improved."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The solutions could improve by adding more features."
"I would like to see notifications sent with SMS."
"There are disconnection issues sometimes."
"The SentinelOne integration is not great."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"It would be great if the pricing model could be improved and the solution was more affordable."
"The product looks a bit old-fashioned."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews. LogMeIn Central is rated 8.6, while N-able N-sight Remote Monitoring & Management is rated 8.2. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager and LogMeIn Rescue, whereas N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, ConnectWise RMM and NinjaOne.
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