"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."
"Lucidchart enables me to put down on paper what I was visualizing in my head. It makes it more shareable than only using words."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."
"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."
"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."
"The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team."
"The Visual Paradigm business process forms for designing we good. There was not a lot of configuration for the process diagram."
"The most valuable feature of the Visual Paradigm that I use is process modeling. Additionally, the solution has a complete set of features."
"The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"It is a scalable solution...The initial setup was straightforward."
"The pricing model is attractive."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
"It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."
"More flexibility when choosing the type of diagram would be nice."
"I was looking to generate code from the diagrams, but it was not totally clear how to do it."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"Visual Paradigm is much better now. But each project has its own challenges, which is why I'm exploring different tools for my new projects. For instance, designing reports can be tough, especially with the costly intervention of professional services from vendors."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while Visual Paradigm is ranked 7th in Business Process Design with 25 reviews. Lucidchart is rated 8.6, while Visual Paradigm is rated 8.0. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Visual Paradigm writes "Very flexible and easy to use with a good pricing model". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and erwin Data Modeler by Quest, whereas Visual Paradigm is most compared with Sparx Systems Enterprise Architect, Visio, Bizagi, No Magic MagicDraw and ARIS BPA.
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