We performed a comparison between ManageEngine Endpoint Central and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is great."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The stability is very good."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"The initial setup process is good."
"The setup is pretty simple."
"It is easy to use and user-friendly. Its performance is also good."
"The scalability is great."
"The product is very fast and convenient to use."
"It is a collaborative platform, so you can do everything in one place."
"It is easy to use."
"Microsoft 365 Business includes SharePoint which is a really good tool. Plus, there are so many apps that you can integrate with this solution."
"The solution is easy to use."
"The performance is good."
"I would like to see them come out with a SaaS version of the product in the future."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"The pricing could be a bit better."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"The solution should be better at integrating with other solutions."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"It can have more integrations with other platforms."
"Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model."
"Sometimes it is quite hard to get a grasp on what features are going to be available at what time. For instance, we had to wait for a very long time on the breakout rules in Teams. There is a roadmap and there are also some blog posts, but you never know when you're going to get it. So it would be preferable to get it more in advance."
"There could be less frequent product updates."
"It should be more affordable."
"There are a lot of bugs, which I don't know how many people have come across. In Microsoft Teams, when you share any screen, I can't see much because the Microsoft Teams Window takes the majority of the space. A task section comes up and then below the screen, a list with the names of the people you are collaborating with comes up. When you have to share the screen, you get a small window, which also depends on the screen resolution of the person seeing it and sharing it. You basically need to have an extendable monitor and display unit to see the bigger screen. There should be a full functionality for changing the desktop screen to full screen. That would really be fantastic. This is surely going to be a critical area. If you see Zoom and Cisco WebEx, you get the full wider screen. In Microsoft Teams, voice quality can be made much better. I think the codex part can be something on which they can work further. In Microsoft Outlook, the GUI is years old, which is boring and makes you want to switch to the postal way of sending emails. They must change the GUI. I am a bit skeptical about the promises that are made by Microsoft. Even though Microsoft makes promises that your data will reside on the servers within your country. I don't think it is so, and the corporate data, the governmental data, and the patient data are still in Europe. In terms of the land laws, even if I have an agreement with Microsoft that my data should not be shared with any other countries, at the end of the day, the data is residing on some other land. So, the land laws of that particular country have the right to have access to the data that is residing on the server of a particular continent. So, the government can intercept the data. That's why I'm a bit skeptical. However, so far, no cases have come up related to this, but one day, it may come up. I hope Microsoft will find out a permanent solution for that. People are becoming more aware of privacy."
"Areas that need improvement are pricing, stability, and scalability."
"From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage."
More ManageEngine Endpoint Central Pricing and Cost Advice →
ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Hexnode UEM, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, Windows Autopilot, Jamf Pro and Datto Workplace. See our ManageEngine Endpoint Central vs. Microsoft 365 Business report.
We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
