We performed a comparison between Mendix and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The pricing is very clear, with no hidden fees."
"The user experience is great."
"The solution is stable."
"The initial setup is easy."
"You can scale the solution."
"The development environment is model-driven. We can use the information from this for our business engineers to make the information models, and they can also execute the model."
"It is stable."
"It is a development platform which assists in accelerating your developmental lifecycle. This is one of its most valuable features. This solution also offers a good set of components that are readily available."
"It's easy to integrate. For instance, yesterday we closed the integration with SAP for the IP business management module to manage the forecast of projects. We created an interface between ServiceNow and SAP to control projects for accounting and on the forecast of the project. It was really easy. We don't have any problems with ServiceNow at the moment. As a company, they are improving constantly."
"I really like what they've done with their common service data model because now I can make a connection between the business process and technology."
"I have found that sorting and grouping functions are particularly useful."
"I have found the workflows and integration the most valuable in this solution."
"Some of the valuable features I have found the solution to have are it can serve many different types of businesses, it has strong platform capabilities, provides application development, built-in predictive intelligence, and performance analytics reports."
"It enables us to meet SLAs, track issues across the environment, and report those issues."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"One feature of ServiceNow that is important is the workflow engine. From my perspective [as a consultant] the power to be able to structure processes, represent workforce management for organizations, and the visibility provided by the reporting are additional top features."
"Mendix is great for internal applications but not so great for a public-facing interface. It lacks a proper directory structure for public use. The URL will not change from page to page unless a deep link is created for each page. That makes it difficult to bookmark pages in the browser to view later on."
"In the beginning, it is difficult to learn and work with."
"One area for improvement is its integration capabilities. Creating a pluggable widget or integrating it with other systems is challenging. In terms of features, it would be great to see advancements such as AI services and the integration of third-party services. Additionally, connecting external devices to the application requires multiple steps. Improving this will make it easier for the developers."
"A constraint of Mendix is that you have to look for the required plugins which takes up development time. There are a limited number of Mendix experts in the market."
"You need experienced programmers and developers to understand this solution."
"There is always a layer of custom code required."
"I would like to see more documentation as well as how-to documents."
"The platform still has many areas for improvement. If I compare apples to apples, the PWA features of Mendix could be improved, for example, I wouldn't recommend creating a B2C or B2B marketplace or web portals on Mendix, but there's a tendency for people to still do it through the systems provided by my company, particularly implement B2B or B2C marketplace, versus using eBay or Shopify. On the web portal front, Mendix still needs to improve."
"The solution should offer better security when it comes to storing data."
"Licensing costs are very high."
"There is a need to enhance ticket details visibility on the portal, such as displaying SLA information, which currently requires development effort."
"I would like to see more functionality in terms of custom workflows, not impacting the overall platform health."
"It should have more artificial intelligence for business and work capabilities. The community is not so active. There must be initiatives to make the community talk more and share more information."
"The solution could improve by being more stable."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"In an upcoming release, there should be more administration tools."
Mendix is ranked 5th in Rapid Application Development Software with 48 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Mendix is rated 8.4, while ServiceNow is rated 8.4. The top reviewer of Mendix writes "Low-code, helpful support, and great native mobile capability". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Mendix is most compared with Microsoft Power Apps, OutSystems, Appian, Oracle Application Express (APEX) and Salesforce Platform, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our Mendix vs. ServiceNow report.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
