We performed a comparison between Microsoft Entra ID and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The two-step authentication is the most valuable."
"Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises."
"Microsoft Azure AD is easy to install and is a stable solution."
"The security and compliance features are very helpful. The online information on the site is well documented."
"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory."
"Azure Active Directory's single sign-on feature has been helpful because users don't need to authenticate again and again each time they access it. Users only need to sign in the first time, and Azure handles everything. We haven't experienced any errors or security-related issues in the past four years. Many people use our protection servers from outside, requiring multi-factor authentication. Each authentication is logged precisely."
"I like the way it communicates to the cloud."
"The solution is stable. We haven't experienced any bugs or glitches."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It provides ease of connecting all our devices."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"This is a user-friendly solution."
"They have had a few outages, so stability is a little bit of an issue. It is global. That is the thing. I know some of the other competitors are regionalized ID platforms, but Entra ID is global, so when something goes wrong, it is a problem because it underpins everything, whether you are logging in to M365 or you have single sign-on to Azure, Autopilot, Intune, Exchange mailbox or another application. If there is a problem with Entra ID, all of that falls apart, so its great strength and weakness is the global single tenant for it. Stability is a key area for me. Otherwise, it is generally pretty good."
"The permission management is a mess."
"If somebody is using an IdP or an identity solution other than Active Directory, that's where you have to start jumping through some hoops... I don't think the solution is quite as third-party-centric as Okta or Auth0."
"The initial setup was complex."
"Maybe there could be a dashboard view for Active Directory with some pie or bar charts on who is logged in, who is not logged in, and on the activity of each user for the past few days: whether they're active or not active."
"The technical support has room for improvement."
"Compared to what we can do on-prem, Azure AD lacks a feature for multiple hierarchical groups. For example, Group A is part of group B. Group B is part of group C. Then, if I put someone into group A, which is part of already B, they get access to any system that group B has access to, and that provisioning is automatically there."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID would benefit from a better user interface for integration."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The solution should allow for better integration with other platforms and the UBT."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
Microsoft Entra ID is ranked 1st in Authentication Systems with 190 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Microsoft Entra ID is rated 8.6, while PingID is rated 8.4. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Microsoft Entra Verified ID, whereas PingID is most compared with ForgeRock, PingFederate, SailPoint IdentityIQ, RSA SecurID and Saviynt. See our Microsoft Entra ID vs. PingID report.
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