We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable, and highly scalable product."
"It's easy to use and there is more integration."
"The reliability factor is high."
"It is a fantastic solution."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"Tech support has been great, when necessary."
"Microsoft Exchange Online is very simple and easy to use."
"The initial setup is straightforward and is definitely easy."
"The web interface is powerful and easy to use."
"Network NG Modules are valuable to us."
"The configuration is simple."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The Zimbra Collaboration's most valuable feature is web access."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"We would like to have more automation with Microsoft Exchange Online."
"Microsoft Exchange Online should have a faster search feature."
"I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default."
"The integration could be better if it could integrate well with other products and software."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"The pricing could be a bit lower."
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"It is good and competent, but you have to pay for video and group chat features."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It does have a few bugs."
"The tool should improve its multi-cloud feature."
"Zimbra Collaboration's video conferencing could be improved."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
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