We performed a comparison between Moogsoft and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product currently seems to be a few steps ahead of the competition."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft is easily deployable and ready to use."
"I like the prediction features."
"Moogsoft's most valuable features are event management, correlation, and observability."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The initial setup is easy."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"One of the best features is the reports feature."
"The ability to quickly identify downtime is the most valuable."
"The solution is very user-friendly."
"The most valuable features of the solution are its graphical interface and reports."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"It is taking a long time to set it up and could do more to roll out quickly."
"They should consider including Chatbot."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The documentation and flexibility for generic integration could be improved."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The evaluation time for the product is too short especially for large corporations."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"Technical support and releases are not particularly reliable."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"There needs to be more integration of widgets, especially for reporting purposes."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. Moogsoft is rated 7.6, while SolarWinds NPM is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and ScienceLogic, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Moogsoft vs. SolarWinds NPM report.
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