We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."
"I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night."
"The ability to create a replica of all virtual machines is a great feature."
"Backups are working smoothly with Nakivo Backup."
"The ability to restore in a catastrophic event is priceless, since every company must use a backup solution of some sort."
"This product provides cost-efficient and reliable backups."
"The back-up and restore functions work great and it's easy to use."
"This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."
"The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."
"The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources."
"The most valuable feature of Zerto for us is its DR capability."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"We had a disaster recovery four or five years ago. I can't remember what happened, but I believe something crashed in our data center, like a power outage. We did a failover of our network using Zerto from production to disaster recovery. We successfully completed the failover process in three or four hours without issue. The data was current, and the application owners could access their data and continue working while the issue was resolved."
"It is the backbone of our DR solution for critical databases that hold the data we can't afford to lose. It provided new opportunities to change how we approach disaster recovery."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"The user interface is very user-friendly."
"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."
"The product needs to improve backup speed and replication speed."
"There could be better integration with other solutions, such as Amazon S3."
"Log and report creation can be improved."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
"We want the backup job to consume fewer resources, as the utilization is very high if we choose the best compression."
"While Nakivo delivers comprehensive solutions, there's room for enhancement, particularly regarding Proxmox support."
"More statistic options would be a great feature."
"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."
"I would like to see better notifications when the sync is off for an extended length of time."
"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."
"I would like Zerto to enhance the continuous backup aspect."
"When we migrated to new virtual infrastructure, we had to set up Zerto all over again. And that took a long time. It would be nice if Zerto had some sort of migration tool where you could migrate all of your virtual machines to a new infrastructure without having to set up Zerto all over again."
"The replication layer can probably be improved."
"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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