We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It is easy to implement."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It is easy to implement but requires good planning."
"I can use the Drag and Drop feature to build dashboards within minutes."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Technical support is great."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It gives us a map of the network setup and one console to see the entire network."
"Their support team is efficient, and it is easy to set up."
"The product is scalable."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The interface is user-friendly, making it easy to use."
"Technical support is very helpful with our upgrades."
"The most valuable feature of this solution is the monitoring capabilities."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The Wi-Fi side needs improvement."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"Currently lacks a mobile application which would be helpful."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"There needs to be more integration of widgets, especially for reporting purposes."
"Technical support and releases are not particularly reliable."
"Technical support can be slow to respond."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"The evaluation time for the product is too short especially for large corporations."
"The integration with video apps could be better."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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