We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Great customized dashboards and drill down reports with auto serve analytics."
"It is very scalable."
"It provides a comprehensive monitoring solution for our open systems."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It delivers our customers many metrics, so they may make decisions"
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Great out-of-the-box capability."
"The solution ranks as one of the top five monitoring tools."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The ability to quickly identify downtime is the most valuable."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The most valuable feature of this solution is the alerts."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"The Wi-Fi side needs improvement."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"It needs a little bit more functionality in the Admin Console."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"DX UIM's reporting and customization need to be improved."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The interface could be made more user-friendly."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"This solution would benefit from expanding on the capabilities within the API."
"Application Performance Monitoring should be included in this solution."
"The root cause analysis and installation faults are not clear."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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