We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Monitors the infrastructure asset and also monitors as an IT service."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"I recall the initial setup being straightforward."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Technical support is great."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The stability is fantastic."
"It gives us a map of the network setup and one console to see the entire network."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The interface is user-friendly, making it easy to use."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The solution is easy to install and it takes a couple of hours."
"The Wi-Fi side needs improvement."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"It is a little complex to use versus other softwares."
"We've had issues with pulling reports."
"It needs a little bit more functionality in the Admin Console."
"Currently lacks a mobile application which would be helpful."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I would like to see integration with antivirus or other security endpoint solutions."
"The integration with video apps could be better."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"We decided that we were no longer going to trust that their products have not been capitalized."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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