We performed a comparison between New Relic and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It has helped us maintain a much higher uptime than we had previously."
"The most valuable features are the dashboards and tracing."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"We detect issues using dashboards that we built on New Relic."
"The most valuable feature is application monitoring."
"New Relic has helped us in terms of the optimizing our print and loading times."
"We are able to drill down and see what is going on in the system."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"It has the ability to alert and track logs from different sources."
"We can save logs as plain text."
"It would help customers if there were an on-premises version available."
"New Relic needs to improve is the user data schema."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Rapid7 InsightOps is ranked 36th in Log Management with 9 reviews. New Relic is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, Splunk Enterprise Security, Dynatrace and IBM Security QRadar.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
