We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It has prevented failures from occurring in our production environment."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The most valuable feature is application monitoring."
"It does everything we wanted it to do."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"End-user Synthetics and monitoring are very good."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It has helped us maintain a much higher uptime than we had previously."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Dynamic Component Mapping is key and unique."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"When it comes to features, the power pack is the most valuable."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"The Wi-Fi side needs improvement."
"It would help customers if there were an on-premises version available."
"They should bring the pricing down to be more competitive."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The solution is quite expensive."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"ScienceLogic could improve the implementation, it could be made easier."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They need a little more self-service."
"The product is not user-friendly."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"From a performance perspective, it needs to improve a lot."
New Relic is ranked 6th in Network Monitoring Software with 152 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our New Relic vs. ScienceLogic report.
See our list of best Network Monitoring Software vendors, best IT Operations Analytics vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
