We performed a comparison between New Relic and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers more comprehensive application information, reliable monitoring, scalability, accurate alerts, and better dashboard design. It also has a simpler user interface and provides a complete platform for monitoring and analytical features. While SolarWinds Server and Application Monitor has valuable features, it lacks code-level application monitoring and software-defined network monitoring capability, and has room for improvement in various areas such as stability, flexibility, and pricing.
"New features are added often."
"The solution is quite stable."
"It has a simple initial setup."
"It is stable and scalable."
"It is a software solution as a service, so I don't have to manage it on-premise."
"We are able to drill down and see what is going on in the system."
"The simplicity of the dashboard is very good."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The product integrates with Remedy."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The more valuable feature of this solution is the Exchange feature."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"SolarWinds is a very stable platform compared to others on the market."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution must provide better support for Azure Web Apps service."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The customization of the start and end time is kind of cool."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"One area that could benefit from improvement is its performance"
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"The stability, flexibility, and ease of use could be improved."
"This product has no real downside unless they fail to continue development of its capabilities."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"Support for the IBM Mainframe is needed."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. New Relic is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and SolarWinds AppOptics. See our New Relic vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
