Prometheus vs SolarWinds Server and Application Monitor comparison

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6,474 views|5,765 comparisons
100% willing to recommend
SolarWinds Logo
5,107 views|3,370 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SolarWinds and Prometheus have varying initial setup times with SolarWinds taking from a few hours to two months and Prometheus ranging from one hour to several weeks. While SolarWinds' deployment process is generally easy, upgrades can pose difficulty. On the other hand, Prometheus' setup process can be made easier with experience. 
  • Features: SolarWinds offers detailed monitoring of processes, services, and network devices, with infrastructure mapping. Prometheus is known for its flexibility, fast storage, and integration capabilities. It also has a scraping mechanism for high availability. Additionally, the ability to extract data from multiple sources using exporters is a valuable feature.
  • Pricing: SolarWinds Server and Application Monitor is a paid tool that charges based on the number of devices and modules included in the plan, while Prometheus is an open source solution that is available for free. SolarWinds' pricing is based on a yearly license, while Prometheus pricing depends on the setup on the user's server. Some users feel that SolarWinds can be expensive, while Prometheus is an affordable option compared to other solutions.
  • Service and Support: SolarWinds has received mixed feedback, with both positive experiences and negative feedback on wait times and expertise. On the other hand, Prometheus relies solely on documentation and community support, lacking technical support but providing good forum support.
  • ROI: SolarWinds Server and Application Monitor and Prometheus are both effective solutions for monitoring, with SolarWinds being reported to improve performance, reduce downtime, and increase productivity resulting in positive ROI. Meanwhile, Prometheus, a free tool, has also proven to be a valuable option for monitoring.

Comparison Results: Prometheus is the preferred choice over SolarWinds Server and Application Monitor due to its flexibility, integration capabilities, and affordability as an open-source solution. While SolarWinds has valuable monitoring capabilities, there is room for improvement in stability, ease of use, and pricing. Prometheus is highly valued for its fast data storage system, scraping mechanism, and ability to collect and compare logs from different resources. 

To learn more, read our detailed Prometheus vs. SolarWinds Server and Application Monitor Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution offers an easy way to install and scratch values.""The product is easy to maintain.""The solution is useful to collect huge metrics.""Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it.""The scalability of Prometheus is very good.""The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""The solution can be deployed in thirty minutes.""It is a scalable solution."

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"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.""The solution can be deployed quickly.""The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""Features like monitoring and infrastructure dependency mapping are valuable to us.""The more valuable feature of this solution is the Exchange feature.""The most valuable feature is the Access Rights Manager."

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Cons
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics.""The solution's error handling part could be improved.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services.""The setup could be made easier for new users because it requires a bit of advance knowledge or experience.""I would like to see improvement in the analysis tools and customization features.""Lacks the ability to clusterize.""One potential area for improvement would be fixing the occasional glitches and bugs.""The scalability must be improved."

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"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes.""The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot.""The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system.""A lot of times, we have to do a lot of manual cleanups.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""Downside of the tools is the web console are hung or crash. It need to improve the performance."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
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    Average Words per Review
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    Rating
    8.3
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    5,107
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    Reviews
    11
    Average Words per Review
    443
    Rating
    7.3
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Information Not Available
    Andr. L. Riis AS, NetSuite
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    Buyer's Guide
    Prometheus vs. SolarWinds Server and Application Monitor
    May 2024
    Find out what your peers are saying about Prometheus vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Prometheus is rated 8.4, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Nagios XI and ServiceNow Discovery. See our Prometheus vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.