Oracle CX Sales vs Sage CRM comparison

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Oracle Logo
1,499 views|1,030 comparisons
84% willing to recommend
Sage Logo
346 views|227 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle CX Sales and Sage CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle CX Sales vs. Sage CRM Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Manoj Kulkani
Vaiyapurisankar K
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The lead and opportunity management features are valuable.""CX Sales is very intuitive - you just have to click a few buttons, and you see everything.""The solution integrates well.""It is stable and scalable, and their support has been very responsive.""It covers sales very well.""The analytics features in Oracle CX Sales are good.""the Oracle CX Sales Eloqua module is very useful.""Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

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"We have found the solution to be stable.""The Sage Accpac solution has definitely been the most valuable because the finance features are excellent.""The solution's technical support is fast to respond.""It has been helpful for opportunity management and lease management.""The part I like the most is the reporting.""The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool.""Sage CRM is flexible, customizable, and user-friendly."

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Cons
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes.""You can get disconnected if you do not have a strong, reliable internet connection.""The tool must allow developers to check logs.""They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them.""It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant.""The interface of Oracle CX Sales could be more user-friendly.""Support is very poor.""They've been lacking in creating customization from scratch and in sales."

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"Sage CRM doesn't have a dashboard for dynamic reporting.""From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly.""With regards to monitoring the transaction with alerts, it could be better.""Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads.""I would like Sage to improve their UI.""The scalability of this solution depends on whether you have a team that can configure it for scale.""Its user interface could be better."

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Pricing and Cost Advice
  • "The price is reasonable."
  • "It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
  • "The product is pricey."
  • "The solution is reasonably priced compared to other tools."
  • "It's expensive, but worth the money."
  • More Oracle CX Sales Pricing and Cost Advice →

  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • "Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
  • More Sage CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration with other systems is easy.
    Top Answer:The solution is reasonably priced compared to other tools.
    Top Answer:Since it is a cloud-based product, we don't have access to the backend. So, it is difficult for the developers. If something is wrong, I cannot check the backend. We have to raise an SR, and the… more »
    Top Answer:The solution's technical support is fast to respond.
    Top Answer:Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team… more »
    Top Answer:In the next upgrade, my company expects the tool to have the ability to apply travel expenses. In the next version of the product, I want the product to add the travel desk management module since it… more »
    Ranking
    14th
    out of 169 in CRM
    Views
    1,499
    Comparisons
    1,030
    Reviews
    7
    Average Words per Review
    425
    Rating
    6.9
    19th
    out of 169 in CRM
    Views
    346
    Comparisons
    227
    Reviews
    5
    Average Words per Review
    394
    Rating
    8.2
    Comparisons
    Also Known As
    Oracle Sales Cloud
    Learn More
    Overview

    Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.

    The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing  territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and  adaptive intelligence • A customer data management system to ensure clean, consolidated and complete  customer information.  With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
    Avis, Fuji Xerox, Formula 1
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Government10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Government8%
    Company Size
    REVIEWERS
    Midsize Enterprise15%
    Large Enterprise85%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    REVIEWERS
    Small Business29%
    Midsize Enterprise43%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    Oracle CX Sales vs. Sage CRM
    May 2024
    Find out what your peers are saying about Oracle CX Sales vs. Sage CRM and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    Oracle CX Sales is ranked 14th in CRM with 12 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. Oracle CX Sales is rated 7.4, while Sage CRM is rated 7.8. The top reviewer of Oracle CX Sales writes "Can look at all projects under one account and is more process oriented". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Oracle CX Sales is most compared with Siebel CRM, Salesforce Sales Cloud, Microsoft Dynamics CRM and Oracle Fusion Service, whereas Sage CRM is most compared with Microsoft Dynamics CRM. See our Oracle CX Sales vs. Sage CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.