We performed a comparison between Palo Alto Networks NG Firewalls and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"This is an easy solution to deploy."
"Fortinet FortiGate is stable. It's used across all the countries, this is the way most multinationals run their system."
"The Intrusion Prevention System and the web filtering are both working well."
"Web filtering and two-factor authentication are great features."
"The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
"Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
"The solution is extremely reliable."
"A strong point of FortiGate is the graphical interface is complete and easy to use."
"The solution allows us to set parameters on where our users can go. We can block certain sites or ads if we want to."
"The application IDs, application controls, URL filtering, visibility, monitoring, and reporting are the most valuable features."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"The most valuable feature is the ability to deeply analyze the connection or connection type."
"The most valuable feature is the security provided by the ATP."
"The most valuable feature is WildFire, which blocks sophisticated attacks and distinguishes it from other traditional firewall functions."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"I like that Palo Alto does a good job of keeping the firewall updated with the latest threat signatures."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"Easy to set up and easy to integrate."
"It is very easy to deploy and monitor. "
"The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago."
"The product is easy to implement."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"The feature which gives us a lot of pain is ASIC architecture."
"I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"There were quite a few problems with the stability of the system."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"I think the only issue that needs improvement is the interface."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"When there was change from IPv4 to IPv6, some of the firewalls still didn't support IPv6. In North America, we have seen most customers are using IPv6, as they are getting the IPv6 IPs from their ISPs. Sometimes, when they go through the firewall, it denies the traffic."
"The initial configuration is complicated to set up."
"The support could be improved."
"The stability, scalability for enterprise-level organizations, and technical documentation have room for improvement."
"Personally, I feel that their dashboards for reporting and things like that need some improvement."
"The reporting and visibility are phenomenal, but you don't get that information out of the box. They can email reports regularly, and the functionality is all there. However, a lot of it is based on an older model for email, where customers have in-house email servers. The small and medium-sized business customers I deal with are moving toward Office 365 or some other cloud-based mail and not maintaining their own internal mail servers."
"There is room for improvement in the area of customer service."
"The functionalities are limited."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"Web-filtering policies could be improved."
"We have a minor issue when assigning IP addresses in the ARP tables. You should be able to go into the ARP tables, look at the IP address and say, "Nope, they need to be on this side on this IP address." The ability to set a DHP reservation from the ARP tables would be great. It's no big deal, but it would be nice to have."
"The management console for partners is a bit tricky (buggy)."
"On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small."
"The pricing should be reduced because it is expensive."
"There is room for improvement in the logs. Like with Cisco, I can do almost everything and know almost anything about what's running. Untangle works very much out of the box. It's very user-friendly, but it's not engineer-friendly. So, it's good for a home user. For something fairly easy, but at the same time, with good technology to have at home, because at home, I'm not a millionaire or anything like that. So it's not like I'm worried to get hacked. I didn't want something like a Cisco firewall; it would be a bit overkill to have at home. So that's why I went for Untangle. But it lacks a few features. It's just a tick-box kind of thing. So they have apps and turn on and off the apps. The VPN's configuration is all very ticked. They have a few custom configurations, but it's not that much."
"The product must improve its reporting features."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Meraki MX. See our Palo Alto Networks NG Firewalls vs. Untangle NG Firewall report.
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