We performed a comparison between PeopleSoft and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Stability-wise, it is a good tool."
"It's very fully featured. It has more features and more configurability than SAP."
"This solution integrates very well with other products which is helpful."
"The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
"PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
"All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
"It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."
"Flexibility in configuration."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution's UI is good. Also, it is very easy to use."
"It is much easier to use and the customer service is better than our previous solution."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"I like UKG's integration."
"Tools and UI could be enhanced."
"Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors."
"Scalability is not there in PeopleSoft. Its performance and resilience are also very bad. When you're trying to stretch it, it breaks. It is not resilient. It is also not stable. It is stable as far as data is concerned, but the infrastructure is not stable."
"It would be helpful for the end-user if the reports were customized. They would be able to select the fields while generating their reports."
"I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it."
"The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
"The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
"I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"UKG could be a little more flexible in some areas."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. PeopleSoft is rated 8.0, while UKG is rated 7.8. The top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". PeopleSoft is most compared with Oracle HCM Cloud, Workday, Oracle Fusion Cloud ERP, SAP SuccessFactors and Oracle Taleo, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, Dayforce HCM and Saviom Resource Management. See our PeopleSoft vs. UKG report.
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