We performed a comparison between PRTG Network Monitor and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Network Discovery is a feature that our customers like a lot."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"The installation is not that complex."
"We have asked questions of their technical support and they have a very good response time."
"Its initial setup process is fast and easy."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"ThousandEyes gives companies better visibility."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The authentication overall - including to the VPN and LAN - is excellent."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable features are integration and ease of use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The company provides excellent service."
"The Wi-Fi side needs improvement."
"The inventory of the device should be improved."
"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."
"PRTG Network Monitor can improve by adding prevention and detection features."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great."
"I would like to see more updates available in this solution."
"In the next release, PRTG Network Monitor should add a backup solution."
"They only offer synthetic requests."
"Presently, it lacks the ability to integrate with other Cisco products."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes could improve the dashboards by adding more features."
"There is room for improvement in terms of customization and user-friendliness."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"The guest portal is hard to use."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. PRTG Network Monitor is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our PRTG Network Monitor vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.