We compared Qualys VMDR and SentinelOne Singularity Identity based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR was reported to be quick and simple, with users stating that it took approximately 5 to 10 minutes. However, there were some difficulties related to integration and data privacy. In contrast, the setup for SentinelOne Singularity Identity presented challenges, including problems with agent deployment and infrastructure structuring. Additionally, some users encountered difficulties in finding a suitable vendor. Nevertheless, there were positive experiences with the setup, particularly when deploying to servers initially.
Qualys VMDR is highly appreciated for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. On the other hand, SentinelOne Singularity Identity receives praise for its exceptional detection and protection capabilities, AI-driven detection, and extensive visibility.
The cost of setting up Qualys VMDR can be expensive, particularly for smaller customers. On the other hand, some users find SentinelOne Singularity Identity to be relatively costly. However, SentinelOne provides additional features at a more affordable price, making it a more attractive choice. The opinions on pricing and licensing for both products are varied.
Qualys VMDR is effective in identifying vulnerabilities and minimizing risks, leading to a favorable return on investment. On the other hand, SentinelOne Singularity Identity offers exceptional protection and assurance, resulting in a positive ROI.
The customer service for Qualys VMDR has received both positive and negative feedback. Some customers appreciate the accessibility and helpfulness of the global team, while others feel that response times could be improved and support personnel could be more skilled. On the other hand, the customer service for SentinelOne Singularity Identity has been praised by customers. They rate it as good and responsive, although there is room for improvement in the first-level support. Higher levels of support have been described as great, ultimately leading to a satisfactory outcome for customers.
Comparison Results
Based on the reviews, Qualys VMDR is praised for its easy setup process and effective prioritization mechanism and technical support. However, it is suggested that improvements are needed in user experience, integration, and pricing. On the other hand, SentinelOne Singularity Identity is valued for its detection and protection features and strong support, despite facing challenges during the initial setup. Opinions on pricing and licensing are mixed, but it is considered to offer superior protection. In summary, Qualys VMDR focuses more on vulnerability management, while SentinelOne Singularity Identity places emphasis on detection and protection.
"The most valuable feature is the certificate management."
"The solution shows us classic categories, including high, medium, and low risks. It also shows critical items, and that gives us the advantage of prioritizing things."
"The most valuable feature of the solution is the external channel."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"It gives a very good overview of the inventory assessment process, and it can be accessed across our company because it's a global tool."
"It is a stable solution."
"The most valuable feature is automation."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"SentinelOne Singularity Identity is very lightweight as an agent or software."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"All the features within the XDR are valuable as a whole for our organization."
"The incident and threat logs are great."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"The biggest value for us is getting a much better picture of what our risks are."
"Qualys does have an on-prem solution, but it is very expensive."
"The ability to manage user accounts and give rights to the operator to know about abnormalities of applications is something that needs improvement."
"We face issues while scanning multiple assets."
"This solution could be improved by extending the agent capabilities to different operating systems including Mac and Linux. We would also like the capability to easily check for vulnerability in assets in the IOTs."
"It would be nice to have an all-in-one solution that was automated and could handle the scanning and reports as well as the patching and updating."
"The reporting needs improvement. It should generate much more stuff like field reports."
"Qualys VM's vulnerability scan could be improved, especially the number of CVE numbers it can manage at a time."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"The first-level support has room for improvement."
"The solution's query resolution time could be reduced further, and a faster resolution could be provided."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"SentinelOne Singularity Identity could be more user-friendly."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"The root cause of automation could be better."
"Sometimes I get kicked out of the console. I don't know why."
"Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one."
More SentinelOne Singularity Identity Pricing and Cost Advice →
Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Qualys VMDR is rated 8.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Tenable Vulnerability Management, Microsoft Defender for Office 365, SailPoint IdentityIQ and Claroty Platform.
We monitor all Risk-Based Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
