We compared Qualys VMDR and SentinelOne Singularity Identity based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR was reported to be quick and simple, with users stating that it took approximately 5 to 10 minutes. However, there were some difficulties related to integration and data privacy. In contrast, the setup for SentinelOne Singularity Identity presented challenges, including problems with agent deployment and infrastructure structuring. Additionally, some users encountered difficulties in finding a suitable vendor. Nevertheless, there were positive experiences with the setup, particularly when deploying to servers initially.
Qualys VMDR is highly appreciated for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. On the other hand, SentinelOne Singularity Identity receives praise for its exceptional detection and protection capabilities, AI-driven detection, and extensive visibility.
The cost of setting up Qualys VMDR can be expensive, particularly for smaller customers. On the other hand, some users find SentinelOne Singularity Identity to be relatively costly. However, SentinelOne provides additional features at a more affordable price, making it a more attractive choice. The opinions on pricing and licensing for both products are varied.
Qualys VMDR is effective in identifying vulnerabilities and minimizing risks, leading to a favorable return on investment. On the other hand, SentinelOne Singularity Identity offers exceptional protection and assurance, resulting in a positive ROI.
The customer service for Qualys VMDR has received both positive and negative feedback. Some customers appreciate the accessibility and helpfulness of the global team, while others feel that response times could be improved and support personnel could be more skilled. On the other hand, the customer service for SentinelOne Singularity Identity has been praised by customers. They rate it as good and responsive, although there is room for improvement in the first-level support. Higher levels of support have been described as great, ultimately leading to a satisfactory outcome for customers.
Comparison Results
Based on the reviews, Qualys VMDR is praised for its easy setup process and effective prioritization mechanism and technical support. However, it is suggested that improvements are needed in user experience, integration, and pricing. On the other hand, SentinelOne Singularity Identity is valued for its detection and protection features and strong support, despite facing challenges during the initial setup. Opinions on pricing and licensing are mixed, but it is considered to offer superior protection. In summary, Qualys VMDR focuses more on vulnerability management, while SentinelOne Singularity Identity places emphasis on detection and protection.
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
"We also like the flexibility in their licensing."
"This solution gives us insight into our environment and improves our security. It helps us to maintain a good patching system whereby we know that XYZ is vulnerable within the system."
"It is very easy to use and there are lots of options. We can usually easily go through it and all of the things we want to configure, and we can configure everything to our specifications very easily."
"The most valuable features are vulnerability scanning, policy compliance scanning, and tablet for web application scanning."
"It is a simple solution that makes scanning easy. You just give it a scheduled task, and it will do everything for you."
"The initial setup was good. We didn't have any problems with it."
"I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if tags aren't made."
"Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"SentinelOne Singularity Identity is very lightweight as an agent or software."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"One of the top things we're interested in is cloud protection."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The incident and threat logs are great."
"I would like to have CSPM, a continuous scan-like cloud added to the solution."
"I do not like that all of the data is stored on the cloud."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
"It would be nice to have an all-in-one solution that was automated and could handle the scanning and reports as well as the patching and updating."
"It's too early for me to say if there is any room for improvement since we're in the first couple of months of using this solution."
"They have integrated with other third parties, but it is still not viable."
"The reporting and the GUI need improvements."
"Improve the API speed."
"SentinelOne Singularity Identity could be more user-friendly."
"The first-level support has room for improvement."
"We haven't received the expected support whenever we've had questions."
"Sometimes I get kicked out of the console. I don't know why."
"The root cause of automation could be better."
"A lot of those features came from an acquisition of a different company."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one."
More SentinelOne Singularity Identity Pricing and Cost Advice →
Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Qualys VMDR is rated 8.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Tenable Vulnerability Management, Microsoft Defender for Office 365, SailPoint IdentityIQ and Claroty Platform.
We monitor all Risk-Based Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
