We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"Microsoft 365 Defender is simple to upgrade."
"Its most significant advantage lies in its affordability."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"The comprehensiveness of Microsoft's threat detection is good."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The most valuable aspect, in any scenario, was the rollback feature."
"It's a plug-and-play solution that works well with other out of box integrations that we have."
"The tool deletes the problem-causing process and prevents issues."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"The product can scale as needed."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"It is a robust solution. It provides great visibility."
"The most valuable feature is that it just unintrusively works in the background to carry out the protection."
"The solution is reliable."
"I have found many of the features to be useful."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The solution offers very good endpoint security."
"Anyone can use it, the protection is good, and they have all of the features."
"The solution is broken down into different components from the portals. Web filtering, which is an added feature has been great for us."
"We really like the dashboard from Trellix and we've found that it's pretty informative."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"Since SentinelOne Hologram was an Attivo Networks product acquired by Microsoft, I have to install a different agent on endpoints for that product. It would be better if the same SentinelOne agent could be used for both the EDR and deception technology."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"The management console."
"The product must provide the ability to update applications from the SentinelOne Management Console."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"The application management needs improvements, but I understand that they are working on it. We talked to them a few months ago, and it is something they are trying to get up to speed and fix. This way, we will be able to disable critical apps or vulnerable apps through SentinelOne. We will be able to patch applications or disable applications through the Application Management tab."
"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."
"I would like to see category-based web filtering."
"With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."
"The resolution time should be faster."
"Support-wise they need to be better."
"Tech support is not as helpful as they were in the past."
"I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"There is room to improve with scalability."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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