We performed a comparison between SentinelOne Singularity Complete and Trellix Endpoint Security (ENS) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The tool's most valuable feature is EDR."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"Being able to keep track of the endpoints and the data that is available from the endpoints is valuable. We can see the patch levels, whether Windows endpoints are active or inactive, and who is the last user that was logged on. We get a lot of granular information that is valuable even what we are not talking from a security standpoint."
"We find the solution to be scalable."
"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"In the past, we were not able to identify a few viruses, but now we are able to identify them because of the machine learning feature."
"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."
"We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye."
"MVISION offers decent protection."
"I have not received any complaints about the performance."
"The activation of features within ENS and the collection of threats into a single console is a strong point."
"Trellix Endpoint Security has a full suite of DLP."
"It's very stable and reliable."
"The most valuable feature of this solution is its simplicity."
"The setup is not that complex. It takes five to ten minutes to set up."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The dashboard isn't easy to access and manage."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"We had some stability issues when we started working with SentinelOne."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"They should train their own people so that they can train us better. The theory is good."
"The solution’s distributed intelligence at the endpoint is pretty effective, but from time to time I see that the agent is not getting the full execution history or command-line parameters. I would estimate the visibility into an endpoint is around 80 percent. There is 20 percent you don't see because, for some reason, the agents don't get all of the information."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better."
"The complexity of advanced modules can be improved."
"There is room for improvement in the pricing. The price should be improved, it's high."
"I would like to see simple processing and reporting online."
"The product could be flexible and offer better pricing."
"The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious task."
"The product’s on-premise version is costly in terms of extra charges for SQL database and Windows server licenses."
"The price of McAfee MVISION Endpoint could improve."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trellix Endpoint Security (ENS) is ranked 19th in Endpoint Protection Platform (EPP) with 49 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security (ENS) is rated 7.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security (ENS) writes "Reliable with good independent modules and a straightforward setup". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas Trellix Endpoint Security (ENS) is most compared with Trellix Endpoint Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Detection and Response (EDR) and Cortex XDR by Palo Alto Networks. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security (ENS) report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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