We compared SentinelOne Singularity Complete and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Users say that VirusTotal’s technical support, but customers would like faster case resolution.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. VirusTotal is generally considered to be a cost-effective solution.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. VirusTotal has a positive ROI.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"Its capacity to prevent new threats."
"Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting."
"The hunting feature is most valuable for detecting malicious or suspicious activity."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The most valuable feature is the worldwide malware information database."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"The overall integration functionality for this solution could be improved."
"Email security should also integrate with it to get more visibility on it."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer."
"The management console."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see an improved user interface and some automation."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 177 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 3 reviews. SentinelOne Singularity Complete is rated 8.8, while VirusTotal is rated 9.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our SentinelOne Singularity Complete vs. VirusTotal report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.