SolarWinds Server and Application Monitor vs WhatsUp Gold comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: According to the reviews, SolarWinds' setup is straightforward and easy to use, while WhatsUp Gold is more complicated and time-consuming to set up. Users have also mentioned that SolarWinds provides better support and documentation during the setup process.
  • Features: SolarWinds Server and Application Monitor provides comprehensive monitoring features such as process and service monitoring, network device performance monitoring, and infrastructure dependency mapping. It also offers intuitive components and cable monitoring. On the other hand, WhatsUp Gold offers auto scanning for rogue devices, cost-effectiveness, NetFlow monitoring, real-time monitoring, server health and uptime monitoring, virtualized maps, and accurate network monitoring.
  • Pricing: SolarWinds' pricing is based on the number of devices and modules included, and its licensing is yearly without additional costs. However, some users may find it expensive. On the other hand, WhatsUp Gold's pricing is per device, per year, and its licenses are perpetual with auto-renewal. 
  • Service and Support: While some customers have positive experiences with SolarWinds Server and Application Monitor, others have experienced negative feedback on wait times and expertise. On the other hand, customers have generally had good experiences with WhatsUp Gold's customer service, although there are concerns about limited certified engineers in some countries.
  • ROI: SolarWinds Server and Application Monitor and WhatsUp Gold both provide beneficial returns on investment. SolarWinds concentrates on enhancing the operation of servers and applications, whereas WhatsUp Gold enhances network visibility and speeds up the process of troubleshooting.

Comparison Results: SolarWinds Server and Application Monitor provides more extensive monitoring capabilities, infrastructure dependency mapping, and powerful network devices' performance monitoring, making it the preferred solution. Although WhatsUp Gold is stable, easy to set up, and cost-effective, it lacks code-level monitoring of applications and software-defined network monitoring capability. 

To learn more, read our detailed SolarWinds Server and Application Monitor vs. WhatsUp Gold Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.""The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.""Features like monitoring and infrastructure dependency mapping are valuable to us.""I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues.""The most valuable feature is application monitoring.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

More SolarWinds Server and Application Monitor Pros →

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.""WhatsUp Gold is very easy to deploy.""Auto scanning is most valuable. It looks for rogue devices on your network.""The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is.""The installation and configuration process are easy.""The threshold alerting is the most valuable feature.""The solution effectively monitors network devices and servers.""We no longer have to manually search for problems because we are alerted when something in the network goes down."

More WhatsUp Gold Pros →

Cons
"When you implement SolarWinds on a larger scale my customers complain about the speed.""I think they need to make reporting easier and more simple & dynamic.""The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system.""The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The current script monitoring feature has limitations, especially when dealing with custom scripts.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."

More SolarWinds Server and Application Monitor Cons →

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.""The product is old and not updated.""We can never achieve or get a good picture of the network topology.""I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.""The technical support does not bother to respond.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""The interface needs some work.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Top Answer:The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one… more »
    Top Answer:WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but compared to SolarWinds and others in the market, WhatsUp Gold keeps it at a point… more »
    Top Answer:Importing the maps and being able to customize them could be easier. Our network architect was able to import our maps, but if there was an easier way to customize the maps, that process could be… more »
    Ranking
    Views
    5,107
    Comparisons
    3,370
    Reviews
    11
    Average Words per Review
    443
    Rating
    7.3
    Views
    912
    Comparisons
    715
    Reviews
    6
    Average Words per Review
    464
    Rating
    7.5
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Andr. L. Riis AS, NetSuite
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Energy/Utilities Company7%
    Recruiting/Hr Firm7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government11%
    Financial Services Firm9%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    SolarWinds Server and Application Monitor vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about SolarWinds Server and Application Monitor vs. WhatsUp Gold and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. SolarWinds Server and Application Monitor is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our SolarWinds Server and Application Monitor vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Server Monitoring vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.