We performed a comparison between Symantec Endpoint Detection and Response and Trellix Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is the analysis, because of the beta structure."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product's initial setup phase is very easy."
"This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution is stable."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"I like Symantec EDR's device control and USB security features."
"The solution can scale well."
"The setup is quite easy."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The solution does all that we expect it to do."
"Symantec Endpoint Detection and Response is stable."
"The product's initial setup phase was very straightforward since you just need to install it, and it works."
"The biggest strength of the solution is that it's an integrated product that includes EDR and antivirus."
"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...I rate the solution's technical support team a nine and a half or ten out of ten."
"If there is any malicious behavior in the workstation or server, the tool stops or isolates it automatically and generates alerts."
"Trellix Endpoint Detection and Response (EDR) offers endpoint protection and helps collect information while also allowing users to investigate malicious files in an IT environment...It is a stable solution...It is a scalable solution."
"The product provides a one-click recovery of encrypted files."
"The most valuable features of the solution are the ability to isolate or quarantine devices and block or detect Ransomware and other well-known tools that are used to exploit vulnerabilities on devices."
"The product is user-friendly."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Detections could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"Intelligence aspects need improvement"
"ZTNA can improve latency."
"The solution needs to provide better integration."
"It should be easier to deploy Symantec's client for end-users."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"Its UI could be more user-friendly."
"They do need to minimize the number of agents installed on a server."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The GUI could be better."
"The console has a lot of bugs, and it creates many issues."
"The dashboard and reporting features are not so user-friendly or intuitive, so they need some work."
"The graphical view for nodes must be increased."
"The technical support must be improved."
"The alert feature of McAfee MVISION Endpoint Detection and Response needs improvement because for you to get the alerts, you have to log on to the portal. What my company needs is a tool that sends you alerts. For example, if it detects a threat on your machine, it should send you an alert. My company gets the alerts instead from the antivirus software rather than the EDR. If you want to see the alerts on McAfee MVISION Endpoint Detection and Response, you have to connect to the system manually. Another area for improvement in the tool is the reporting. My company needs weekly and monthly reports about the alerts, but you can't extract reports from McAfee MVISION Endpoint Detection and Response, so a decision was made to move to another EDR solution, particularly Microsoft Defender for Endpoint, next month. My company tested Microsoft Defender for Endpoint via a POC for one to three months. The resource usage of McAfee MVISION Endpoint Detection and Response is also an area for improvement because it consumes a lot of memory. For example, during the on-demand scan, you can't work because of the high CPU usage. You need to schedule the scans. McAfee MVISION Endpoint Detection and Response has a lot of modules, but my company doesn't use all modules."
"Some modules that are doing machine learning and artificial intelligence are blocking our processes."
"The solution lacks the ability to integrate with external platforms. In future releases of the solution, I would like to see the solution increase its integration capabilities with external platforms."
"The CPU utilization of the product is quite high compared to its competitors."
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Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews while Trellix Endpoint Detection and Response (EDR) is ranked 22nd in Endpoint Detection and Response (EDR) with 17 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trellix Endpoint Detection and Response (EDR) is rated 7.4. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of Trellix Endpoint Detection and Response (EDR) writes "Multifeatured, with web control, advanced threat protection, and threat prevention capabilities, but its alerting and reporting features need improvement". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon, whereas Trellix Endpoint Detection and Response (EDR) is most compared with Trellix Endpoint Security (ENS), Trellix Active Response, Cynet, CrowdStrike Falcon and Microsoft Defender for Endpoint. See our Symantec Endpoint Detection and Response vs. Trellix Endpoint Detection and Response (EDR) report.
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